About the author
Thomas Erikson is a pioneer of the DISA system and has worked as a behavioral and communications expert for over two decades. DISA stands for Dominance, Inducement, Submission, and Analytic ability — the four personality types discussed above.
Erikson has trained more than 5,000 executives in his career, focusing his efforts on how leaders can have a greater impact if they master the art of communication. The first step to doing that is understanding the listener.